Privacy Notice

Effective Date: May 9, 2026
Last Updated: May 9, 2026

This Privacy Notice explains how Unooso Investments, LLC dba itspurelove.com, ELAH™, ELAHrise™, ELAHvate™, and related programs, products, services, websites, communities, forms, courses, events, coaching services, workshops, and communications collect, use, share, protect, and retain personal information.

For purposes of this Privacy Notice, “we,” “us,” and “our” refer to Unooso Investments, LLC dba itspurelove.com.

By using our website, submitting information through our forms, purchasing our services or products, enrolling in our programs, participating in our events, or communicating with us, you acknowledge this Privacy Notice.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information
This may include your name, email address, phone number, mailing address, business name, job title, and other information you provide when contacting us, booking a call, joining a program, purchasing a product, or subscribing to communications.

Business and Professional Information
This may include your company name, role, industry, organization size, workplace needs, training interests, and information related to ELAH™, ELAHrise™, ELAHvate™, coaching, workshops, consulting, or other services.

Payment and Transaction Information
If you purchase products, programs, services, coaching, workshops, subscriptions, or event access, payment information may be collected and processed by third-party payment processors. We do not intentionally store full credit card numbers on our own systems.

Website and Device Information
When you visit our website, we or our service providers may collect information such as IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, links clicked, form activity, approximate location, and similar usage data.

Cookies, Pixels, Analytics, and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, advertising tools, CRM tools, and similar technologies to understand website activity, improve user experience, measure marketing performance, remember preferences, and deliver or measure advertising.

Communications Information
If you email, text, call, submit a form, complete a survey, participate in a program, or communicate with us through social media or other platforms, we may collect the contents of those communications and related metadata.

Program, Coaching, Workshop, and Experiential Learning Information
If you participate in coaching, workshops, training, experiential exercises, courses, surveys, assessments, or community discussions, we may collect information you voluntarily provide about your goals, experiences, feedback, progress, preferences, responses, participation, and results.

Sensitive Information You Voluntarily Provide
Some users may voluntarily provide information related to emotional well-being, stress, burnout, trauma history, personal challenges, workplace concerns, health-related experiences, or other sensitive matters. We do not require you to provide sensitive information unless it is necessary for a specific service you request, and we do not use sensitive information for purposes unrelated to the reason it was provided without your consent.

2. How We Collect Information

We collect information directly from you when you:

Submit a website form
Book a call or consultation
Subscribe to email or SMS communications
Purchase a product, program, course, event, or service
Participate in coaching, workshops, assessments, surveys, or training
Communicate with us by email, phone, text, chat, social media, or other channels
Join a community, course platform, webinar, event, or online group
Use or browse our website

We may also collect information automatically through cookies, analytics tools, advertising tools, CRM systems, browser signals, and third-party service providers.

3. How We Use Personal Information

We may use personal information to:

Provide, operate, and improve our website, programs, products, services, courses, coaching, workshops, communities, and events
Respond to inquiries, requests, support needs, and customer service communications
Schedule calls, consultations, events, workshops, and coaching sessions
Process payments, purchases, registrations, and transactions
Deliver educational, coaching, training, or workshop content
Personalize your experience and recommend relevant services or content
Send administrative notices, confirmations, reminders, updates, and service-related communications
Send marketing emails, newsletters, offers, event invitations, and promotional content where permitted by law
Send SMS or text messages only where you have provided legally required consent
Analyze website traffic, marketing performance, user behavior, and service effectiveness
Improve our content, funnels, advertising, user experience, and business operations
Protect the security, integrity, and lawful operation of our website and systems
Comply with legal, tax, accounting, regulatory, contractual, and recordkeeping obligations
Enforce agreements, terms, policies, and protect our legal rights

4. Legal and Compliance Basis for Marketing Communications

Email Marketing

If you provide your email address, we may send you commercial email communications where permitted by law. Every commercial marketing email will include a clear way to unsubscribe or opt out of future marketing emails. Under the federal CAN-SPAM Act, commercial email must not use deceptive headers or subject lines, must identify the message as an advertisement when applicable, must include a valid physical postal address, and must provide a clear opt-out mechanism. The FTC explains that recipients have the right to stop receiving commercial emails from a business.

We will honor email unsubscribe requests within the legally required timeframe.

SMS and Text Messages

We will only send marketing text messages where we have obtained legally required consent. Message and data rates may apply. You may opt out of SMS marketing by replying “STOP” or by using any other reasonable method of revoking consent. The FCC has clarified that revocation of consent for robocalls and robotexts may be made in any reasonable manner, and requests must be honored within a reasonable time not to exceed 10 business days.

Transactional or service-related messages may still be sent where permitted by law, such as appointment confirmations, purchase confirmations, customer service responses, or security-related notices.

5. Cookies, Analytics, Advertising, and Tracking

We may use cookies, pixels, analytics tools, advertising tools, and similar technologies to:

Operate and secure our website
Remember user preferences
Measure traffic and website performance
Understand how visitors use our website
Improve our content, pages, funnels, and offers
Measure advertising effectiveness
Deliver or support targeted or interest-based advertising where permitted by law

Depending on your location, you may have the right to opt out of targeted advertising, cross-context behavioral advertising, sale or sharing of personal information, or profiling. California law, for example, gives consumers the right to ask businesses to stop selling or sharing personal information, and “sharing” includes disclosure for cross-context behavioral advertising.

Some privacy laws require covered businesses to recognize certain browser-based opt-out preference signals, such as Global Privacy Control. Colorado recognizes Global Privacy Control as a universal opt-out mechanism for covered businesses.

You can also control cookies through your browser settings. Blocking cookies may affect how some parts of the website function.

6. How We Share Personal Information

We do not sell personal information for money.

We may share personal information with trusted service providers and vendors who help us operate our business, including:

Website hosting providers
CRM and marketing automation providers
Email and SMS platforms
Payment processors
Scheduling platforms
Course and community platforms
Analytics and advertising providers
Customer support tools
Cloud storage providers
Professional advisors, such as legal, tax, accounting, and compliance professionals
Business partners involved in delivering services you request
Security, fraud prevention, and technology providers

These providers may only use personal information as needed to provide services to us or as otherwise permitted by law.

We may also disclose information when required to comply with law, legal process, subpoenas, court orders, governmental requests, tax obligations, fraud prevention, security investigations, enforcement of agreements, protection of rights, or in connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of assets.

7. Sensitive Personal Information

We may collect sensitive personal information only when you voluntarily provide it or when it is reasonably necessary for a service you request.

Sensitive information may include information about emotional well-being, stress, burnout, trauma, personal challenges, health-related experiences, workplace conflict, or other private matters.

We do not use sensitive personal information for targeted advertising or unrelated marketing without your consent. We do not use sensitive information to infer characteristics about you unless necessary to provide the service you requested or as permitted by law.

Some state privacy laws require opt-in consent before processing sensitive personal data. Virginia law, for example, gives consumers rights to access, correct, delete, obtain copies of personal data, and opt out of processing for targeted advertising, sale of personal data, or certain profiling, and it restricts processing of sensitive data without consent.

8. Children’s Privacy

Our website, services, coaching, workshops, courses, and programs are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. The Children’s Online Privacy Protection Act requires operators of websites or online services directed to children under 13, or operators with actual knowledge they are collecting information from children under 13, to provide notice and obtain verifiable parental consent before collecting, using, or disclosing children’s personal information.

If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to delete the information where required.

9. Health, Wellness, Coaching, and Non-Therapy Notice

Our services may include coaching, education, experiential learning, personal development, leadership development, emotional intelligence training, breathwork, movement, workshops, and related educational content.

We are not providing licensed medical care, mental health therapy, psychology, psychiatry, diagnosis, treatment, or emergency services unless expressly stated by a licensed professional acting within the scope of their license.

If you are experiencing a medical emergency, mental health crisis, suicidal thoughts, or danger to yourself or others, call 911 or contact a qualified emergency or crisis service immediately.

Some health or wellness technologies and businesses may be subject to the FTC Health Breach Notification Rule if they handle certain unsecured personally identifiable health data. The FTC states that the updated rule applies to health apps and similar technologies and requires notice to individuals, the FTC, and in some cases the media, after certain breaches of unsecured health data.

10. Your Privacy Choices and Rights

Depending on your state, country, or location, you may have some or all of the following rights:

Right to know what personal information we collect, use, disclose, sell, or share
Right to access personal information we maintain about you
Right to correct inaccurate personal information
Right to request deletion of personal information
Right to request a copy of your personal information
Right to opt out of targeted advertising
Right to opt out of the sale or sharing of personal information
Right to limit certain uses of sensitive personal information
Right to withdraw consent where processing is based on consent
Right to opt out of certain profiling activities
Right to appeal a denied privacy request where required by applicable law
Right not to be discriminated against for exercising privacy rights

California law gives consumers rights to know, delete, correct, opt out of sale or sharing, and limit certain uses of sensitive personal information. Virginia law also provides rights to access, correct, delete, obtain copies, and opt out of targeted advertising, sale, or certain profiling.

To exercise your privacy rights, contact us at:

Email: [Insert privacy email address]
Mailing Address: [Insert business mailing address]
Phone: [Insert phone number, if desired]

We may need to verify your identity before fulfilling certain requests. We will respond within the timeframe required by applicable law.

11. Opt-Out of Sale, Sharing, Targeted Advertising, or Profiling

We do not sell personal information for money.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, retargeting, or tracking activities involving third-party tools.

You may request to opt out of:

Sale of personal information
Sharing of personal information
Targeted advertising
Cross-context behavioral advertising
Certain profiling activities where applicable

To opt out, contact us at:

Email: [Insert privacy email address]
Subject Line: Privacy Opt-Out Request

Where required by law, we will also honor recognized browser-based opt-out preference signals, such as Global Privacy Control.

12. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

The type of information
The reason it was collected
Whether you maintain an account, program enrollment, customer relationship, or active inquiry with us
Legal, tax, accounting, contractual, dispute resolution, fraud prevention, and security requirements
Whether retention is needed to protect legal rights or comply with legal obligations

When information is no longer needed, we will delete, de-identify, aggregate, or securely retain it according to our legal and business obligations.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

No website, platform, internet transmission, cloud system, email system, or digital storage system can be guaranteed 100% secure. You are responsible for using secure devices, strong passwords, and caution when sharing information online.

Arizona law requires certain businesses to notify affected individuals after certain security breaches involving personal information. Arizona defines personal information to include a person’s first name or first initial and last name in combination with specified data elements, such as Social Security number, driver’s license number, taxpayer identification number, medical or mental-health information, or biometric data.

14. Third-Party Websites and Platforms

Our website, emails, courses, communities, advertisements, or content may link to third-party websites, platforms, tools, payment processors, social media pages, event platforms, CRM systems, or external resources.

We are not responsible for the privacy practices, security, content, policies, or actions of third-party websites or platforms. Review their privacy policies before providing personal information.

15. International Visitors

Our services are operated from the United States. If you access our website or services from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.

Different jurisdictions may provide different levels of data protection. By using our website or services, you understand that your information may be transferred to and processed in the United States.

16. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we update it, we will revise the “Last Updated” date above.

Material changes may be communicated through the website, email, account notice, or other reasonable method where required by law.

17. Contact Us

For questions, privacy requests, opt-out requests, or concerns about this Privacy Notice, contact:

Unooso Investments, LLC dba itspurelove.com
Email: info@itspurelove.com
Mailing Address: PO Box 2222 Chandler AZ 85254
Website: itspurelove.com